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Palestine Collection FAQs
Can I add tatreez to non-embroidered items?
Yes! You can add custom tatreez to any item of your choice with a Palestinian seamstress. Just write us at admin@urbanpal.co
What is your exchange/return policy?
Items from our Ramadan collection cannot be returned or exchanged.
Where did you source your items from?
Items in this collection were sourced from Hebron, Nablus, and Jordan with small Palestinian businesses and seamstresses.
How long does shipping take?
Orders typically arrive within 1–2 weeks of purchase. In some cases, customs processing may cause minor delays.
Do you ship globally?
Yes, we offer free worldwide shipping.