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FAQs

How do you support Palestinian communities?

Since our launch, we have donated $100 per month to the Welfare Association (Taawun) regardless of sales. We also work closely with a global community of Palestinian seamstresses and children in Gaza who support their families through Palestinian tatreez and art. You can read more about how we give back here.

What countries do you ship to and how long does it take?

We offer FREE worldwide shipping. Orders are typically delivered within 5–14 days to the US, UAE, and Europe. Read more about our shipping policy here.

How can I add Tatreez to an item?

Eligible product pages offer optional customization, with details and pricing provided. You can also visit our Commission page to upcycle a piece you already own or create something entirely new.

What is your return and exchange policy?

We offer a free 30 day no-questions-asked return and exchange policy on all unused items that have not been customized. For more information on our return policy, please access this link.

Are your products true to size?

Our pieces generally follow standard sizing unless labeled “Oversized” in the product title. Detailed sizing information is available on every product page to help you find your perfect fit.